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    JitsShop Help Center: Here you will find answers to all of your questions

    FAQ

    Shipping & Delivery

    Where's my order?

    How soon will my order be shipped?

    How are shipping rates calculated?

    Do all orders come with tracking?

    I received one of my items, but not the other. What gives? Is this normal?

    Can I ship to a P.O. box?

    Do you ship to my country?

    Free shipping on select products to select countries

    Custom shipping & delivery options

    In-person pickup

    Undeliverable shipments & incorrect shipping addresses

    Checkout

    What payment methods does Jits Shop accept?

    In what currency does JitsShop charge?

    I'm shopping from outside of the US, can I still place an order?

    Can I add items to an existing order?

    I have a discount code. How do I apply it?

    Will I be charged taxes on my purchase?

    Will I be hit with import duties when my package arrives?

    Customer Accounts

    Do I need an account to place an order?

    Returns & Exchanges

    What is your return policy?

    How long does it take to process my refund?

    Content & Advertising

    How do I contribute to the online Journal?

    Who do I speak to about advertising with Jits?

    Does Jits have an athlete sponsorship program?

    Product-Specific

    How do I rate & review the product I bought?

    Where can I read product reviews?

    How do I know if a specific item will fit me?

    The item I want is sold out. When will it be back in stock?

    I want to buy larger quantities of items from JitsShop for my academy or store, does JitsShop have a wholesale program?

    Get In Touch

    I love the products I've purchased from JitsShop!! How do I tag you in my photos on social media?

    I've looked through the FAQ, but I still can't find an answer to my question!

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