For the majority of our products, your shipping rate is calculated during checkout, based on the destination and the weight of the items in your cart. The calculations are plugged in directly with the shipping services like USPS, Canada Post, UPS, Fedex, etc. and you pay exactly what the shipping service charges (and we don't mark it up).
For some products, we offer flat rate shipping, or even free shipping for certain destination countries. These special shipping rates are marked in the individual product descriptions of those particular products.
We are adding new shipping options all the time in order to make your shopping experience as complete as possible. If you would like to request a custom shipping alternative for your order, please contact us directly by email at firstname.lastname@example.org.
We ship some items from different warehouses, so if you've ordered multiple items, there is a good chance they will arrive to you separately, and perhaps on different days (with different tracking numbers, if applicable). For all items shipped with tracking, you will receive an automated email confirmation with the tracking info once it's shipped.
Due to the large order volumes during busy times, it sometimes might take a bit longer to process your order, so please be patient and we promise it will be worth it!
Important note: Depending on the destination, some orders may be subject to import duties upon receiving the items. These duties are not always charged, and are determined by your local/national postal service.